What Our Clients Say

I am proud to have been in the funeral profession since 1992. I am also proud and honoured to have helped so many people with funeral arrangements, who in return have always been appreciative for my assistance. Now I am equally proud of my team of staff who all share my attitude for client compassion and excellence in funeral service. So for those who do not know us I have included this page as testament of our years of local funeral service, from the people who really matter – the people we have helped:

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I admit it. I basically enlisted and conducted all the arrangements through emails. But if simplicity and an extremely helpful step by step guide is all you want during a very difficult time, then Paul and his team are the services to employ. They answered all questions promptly, enquired with the hospital on your behalf and provided paperwork with arrows and yellow highlights to greatly assist with what you need to fill out. Even their emails had a genuine personal touch of warmth & empathy rather than a tone of just doing a job. Direct Cremation in my dear Dad’s case wasn’t an insult or a guilt ridden trip. Paul’s team did it professionally, compassionately, and above all with dignity. My grateful thanks and appreciation to them.

W. Beckett (Maidstone 2016)

Paul and his team were absolutely fantastic. I must admit that the last thing I wanted to do was to arrange my Grandad’s funeral, it was hard enough losing him…but meeting Alex to make the arrangements was such a simple and easy process- I felt so much better within a few minutes of being there. I had contact with Julie later down the line, what a lovely lady! There was so much empathy and kindness from everyone there. The hearse arrived at my Nan’s as arranged, with Paul walking in front, I felt my Grandad could not have had a more dignified goodbye. For an extremely difficult day, it was made manageable by all of the Sullivans staff. The bearers were professional, and everyone made the comment that it was exactly the kind of send off they would want. They have since made arrangements with the church yard of our choice for internment of the ashes, another thing that had been playing on my mind. All in all, they made a scary process very simple…and I can’t thank them enough.

C. Elvy (Shepherdswell 2016)

Alex, Paul and Julie were caring, kind, supportive, helpful, empathetic, professional, friendly, respectful, efficient and attentive throughout. They were simply exemplary in every way…On a financial note, the services provided were significantly less expensive than other ‘larger’ funeral directors, but the service that Alex, Paul and Julie provided was beyond cost, and we count ourselves as blessed to have found them.

T. Hall (Dover 2015)

I was so impressed by the level of service, help, and professionalism provided by Sullivan and Son, that I felt I had to write a review for Alex, Paul, Julie and the team and to recommend anyone going through the difficult process of arranging a funeral. It was an excellent, affordable, caring, non-pressurised service that made the whole process much easier and less painful

P. Badham (Dover 2015)

To Paul, Alex and all other staff who made a very sad occasion bearable. Your help and comfort came at a very welcome time not just on the loss of my father but very much so on the loss of my husband, Rob

D. Tutt (Whitfield 2014)

Dear Alex & Paul

Thank you for all your help, advice and compassion over this very difficult time. As a family we would also like to thank you for looking after our beloved Craig during his last journey.

K. Howarth (Cheriton 2014)

My sincere thanks for a lovely funeral arrangement for Andrew. Everything was perfectly organised with a sense of tranquility that would have pleased Andrew.

M .Hood (Dover 2013)

Thank you so much for the lovely funeral arrangements you did for John, everybody said what a lovely funeral it was, so friendly and calm….thank you again Paul so much.

M. Barrett (Deal 2013)

I used Sullivan & Son 12 Beaconsfield Road Dover Kent CT16 2LL on the 9th February 2012 for my Mother Mrs D Molineux

They were extremely efficient, caring an considerate. Everything went smoothly. They made the whole experience easier, at a very difficult time. I found them on the internet after searching for other Funeral Directors which, compared to many others, they were much cheaper for the same service. Their web page is very easy to understand and you can tailor your needs to what ever you wish and see what you are paying for. Thank you Paul Sullivan.

Mrs B Johnson (Lympne, Kent) 2012

I would like to recommend Sullivan and Son. Paul and his brother Alex are two kind considerate and very caring people .Nothing is too much trouble. Having never dealt with any funeral arrangements before both were so helpful guiding me all the way, listening and understanding at a very emotional time, answering all my questions , taking care of all the arrangements and making sure my uncle’s funeral was exactly what we wanted it to be. Julie French whom Paul recommended is a beautiful person who listens and has such a calming effect on people she meets. A beautiful service I can’t Thank You all enough x.

K. Igglesden (Bethersden) 2012